Cloud4Partners has a team of highly qualified and certified professionals available to resolve issues quickly and efficiently. Our support team is available from 8am to 10pm (UK time) Monday to Friday but customers can raise tickets via our online support portal 24hrs a day. We operate to strict SLAs dependent on the nature and urgency of the issue.
Cloud4Partners™ support is available for platform related issues, and SAP partners should raise any SAP support related issues directly with SAP. However, when an SAP partner is unable to devote their own resources to a project, and the work does not involve support and maintenance of the C4P platform itself, we can provide our own team of SAP experts at an exclusive discounted rate. We are also able to offer ad-hoc project work on other complementary technologies, such as Boyum, BPA Platform, Sharperlight and Crystal report writing at a preferential rate, if required.